MASSETER

Cancellation Policy

1. Appointment Booking: Bookings are required in advance, with a deposit to secure your appointment. 2. Cancellation/Rescheduling: Cancellations or rescheduling must be made at least 24-48 hours prior to the appointment. Late cancellations may incur a fee or loss of deposit. 3. Late Arrivals: Arriving late may shorten your treatment time or result in rescheduling, with the full treatment cost still charged. 4. No-Show Policy: Failure to attend an appointment without notice may result in a full charge or loss of deposit. 5. Consultation Requirements: A consultation may be necessary prior to certain treatments, especially for first-time clients. Ensure you review the full policy when booking to avoid any issues.